To check on the status of your order, tracking, or the date shipped, please login to your account. We highly recommend creating an account with us. Your credit card info is not stored here. If you accidentally gave us an incorrect email address, you will not get email order updates and can track them here in your account.
If you are expecting a response to an email you sent to [email protected] or an "order confirmation/shipped" email from [email protected] and do not see it, please check your spam folder or double check the email you provided in your order.
For special or bulk orders, please email us directly at [email protected]. Include the Item Id, Item Description and the quantities with sizing. Also include the date you would need to have to receive the items by. We will do our best to fulfill your request if items are available.
For return or exchange information please refer to your packing slip or see the link below, http://www.2cute2trendy.com/ShippingReturns_ep_40.html
For other questions or comments, please contact [email protected]. In most cases, we respond the same day (Monday - Friday, excluding holidays).
Orders are only accepted online through our website.