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SHIPPING/RETURNS

Shipping Policy  
 
Shipping Time
  • USPS orders ship within two business days (holidays excluded - see holiday schedule below). 
  • USPS First Class/Parcel delivery time is an additional 2-8 days.
  • USPS Priority mail delivery time is an additional 2-3 days. 
  • We cannot guarantee when an order will arrive.
  • Consider any shipping or transit time offered to you by 2 Cute 2 Trendy or other parties only as an estimate.
  • We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Shipping Carriers

  • We ship with USPS (post office).  During free shipping promotions, 2 Cute 2 Trendy will determine the mail class for shipping.
International Shipping
  • We ship international via USPS Priortity Mail International,  USPS Express Mail International and USPS Global Express.
  • USPS, Priority Mail International is the most economical method. 
    • Overseas shipping charges begin at $19 - 26.50. 
    • Charges for two pounds range from $20.75 - 31.35. 
    • Many of our items can ship at 2 pounds or less. 
    • Average delivery times range from 6-14 days.
  • Australia Shipping Options (for items that weigh 1 pound)
    • USPS Priority Mail International delivers in appx 6-10 business days starting at $26.50
    • USPS Express Mail International delivers in appx 5 business days starting at $ 32.50
    • USPS Global Express Guaranteed delivers in 1-3 business days starting at $72.75
  • Canada Shipping Options (items weighing 1 pound)
    • USPS Priority Mail International delivers in appx 6-10 business days starting at $19.00
    • USPS Express Mail International delivers in appx 5 business days starting at $30.00
    • USPS Global Express Guaranteed delivers in 1-3 business days starting at $50.00
Please note the delivery times above are only estimates, 2 Cute 2 Trendy does not guarantee these delivery times.
 
If you would like to know the estimated cost for shipping to your country, please email us at info@2cute2trendy.com and provide your shipping address and the item number you would like to purchase , so we may precisely calculate the charges.
 
Holiday Schedule for USPS (Orders are not shipped, nor received on these days with the post office)

  • Saturday, January 1 - New Year’s Day
  • Monday, January 17 - Martin Luther King Jr’s Birthday
  • Monday, February 21 - Washington’s Birthday (President's Day)
  • Monday, May 30 - Memorial Day
  • Monday, July 4 - Independence Day
  • Monday, September 5 - Labor Day
  • Monday, October 10 - Columbus Day
  • Friday, November 11 - Veterans Day
  • Thursday, November 24 - Thanksgiving Day
  • Monday, December 26 - Christmas Day (Observed)
  • Monday, January 2, 2012 - New Year’s Day (Observed) Friday, January 1 - New Year's Day  
 
Returns/Exchanges  
 
Returns/Exchanges/Defects

If for any reason you are not completely satisfied, you may exchange (for another size), replace, or credit your purchase according to the following guidelines:

  1. Claims for defectives must be made within 5 days of receipt.
  2. Original tags must be attached to receive credit.
  3. Clothing must be new, in saleable condition (i.e., unworn, unaltered or stained, covered in pet hair, etc).
  4. Must be received within 30 days from purchase order date.  Returns are not refunded after 30 days.
  5. Include packing slip or copy so we can give you the credit!
  6. Refunds are not given for shipping and handling.  Customers are responsible for return shipping costs. 
  7. Please allow up to 15 business days to process returns upon receipt of your package.  Credit will go back your original payment method.
How to exchange or return your merchandise:
  1. If it is a return, there is no need to email.  For an exchange, please email to request the exchange so we can hold the item for you. Email info@2cute2trendy.com and let us know the order number and item you wish to exchange.  Don'f forget to note this on the packing slip also.  Exchanges ship to you free in U.S. provided the item is available.
  2. Include packing slip and original packing materials.
  3. You may re-use shipper box and seal with packaging tape.
  4. Ship to return address on packing slip.
  5. You can print your own postage at www.usps.com.
  6. Get tracking numbers as proof of your return.  We cannot give credit to items we did not recieve.
 
 
Taxes  
  • 2 Cute 2 Trendy shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California.
 

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