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One Shoulder Shawl Dress Mocha
819

 

HOME > SHIPPING/RETURNS
 
SHIPPING/RETURNS
Shipping Policy  
 
Shipping Time
  • USPS orders ship within two business days (holidays excluded). 
  • UPS orders (i.e. Next Day & 2 Day) must be received by 3pm PST, Monday thru Friday, to ship the same day (holidays excluded). 
  • USPS Parcel Post delivery time is approximately 2-10 days.
  • UPS Priority mail delivery time is approximately 2-3 days. 
  • UPS Ground delivery time is approximately 5-10 days.
  • At no extra cost to the customer, 2 Cute 2 Trendy reserves the right to upgrade your shipping option.  Please indicate that you do not want your shipping method upgraded in the comments section of your order if this is unacceptable.
  • We cannot guarantee when an order will arrive via UPS or USPS. Consider any shipping or transit time offered to you by 2 Cute 2 Trendy or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Shipping Carriers

  • We ship with UPS or USPS.  You may select your choice carrier at checkout.
  • During free shipping promotions, 2 Cute 2 Trendy will determine the carrier selected for shipping.
International Shipping
  • We ship international via USPS Priortity Mail International,  USPS Express Mail International, USPS Global Express and UPS Worldsaver.
  • USPS, Priority Mail International is the most economical method. 
    • Overseas shipping charges for the first pound begin at $19 - 26.50. 
    • Charges for two pounds range from $20.75 - 31.35. 
    • Many of our items can ship at 2 pounds or less. 
    • Average delivery times range from 6-14 days.
  • Australia Shipping Options (for items that weigh 1 pound)
    • USPS Priority Mail International delivers in appx 6-10 business days at $26.50
    • USPS Express Mail International delivers in appx 5 business days at $ 32.50
    • USPS Global Express Guaranteed delivers in 1-3 business days at $72.75
  • Canada Shipping Options (items weighing 1 pound)
    • USPS Priority Mail International delivers in appx 6-10 business days at $19.00
    • USPS Express Mail International delivers in appx 5 business days at $30.00
    • USPS Global Express Guaranteed delivers in 1-3 business days at $50.00
Please note the delivery times above are only estimates, 2 Cute 2 Trendy does not guarantee these delivery times.
 
If you would like to know the cost for shipping to your country, please email us at info@2cute2trendy.com and provide your shipping address and the item(s) you would like to order, so we may precisely calculate the charges.
 
 
Returns/Exchanges  
 
Returns/Exchanges/Defects

If for any reason you are not completely satisfied, you may exchange (for another size), replace, or credit your purchase according to the following guidelines:

  1. Claims for defectives must be made within 5 days of receipt.
  2.  Original tags must be attached to receive credit.
  3. Clothing must be new, in saleable condition (i.e., unworn, unaltered or stained with deodorant).
  4. Must be received within 30 days from purchase order date.  Returns are not refunded after 30 days.
  5. Include packing slip or copy to identify the package.
  6.  Refunds are not given for shipping and handling.  Customers are responsible for return shipping costs. 
  7. Please allow 6-10 days to process returns.  Credit will go back your original payment method.
How to exchange or return your merchandise:
  1. Notify us at info@2cute2trendy.com.  Exchanges ship free in U.S. provided the size is available.
  2.  Include packing slip and original packing materials.
  3.  You may re-use shipper box and seal with packaging tape.
  4. Ship to return address on packing slip.
  5.  Get tracking numbers as proof of your return.  We cannot give credit to items we did not recieve.
 

Taxes  
  • 2 Cute 2 Trendy shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within California.
 
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